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FAQ (Frequently Asked Questions):
Yes. The website lists all current, standard Blickman products as of March 1, 2004. Yes. Please click on “Download a Catalog” to select which Blickman product descriptions to download to your PC or Macintosh. Yes. To request a hard copy of the Blickman catalog, please telephone the Blickman Marketing Department at 201-902-0807, ext. 123, or e-mail Blickman at info@blickman.com. You may also request a copy of the new Blickman CD-ROM. No. To receive current pricing on Blickman products, you will need to contact a Blickman Sales Rep. (please click on “Find a Sales Rep.”) or a Blickman Dealer (please click on “Find a Dealer”). If you cannot locate a Blickman Sales Rep. or a Blickman Dealer in your area, please telephone Blickman Customer Service at 201-909-0807, or e-mail Blickman at info@blickman.com. You can order Blickman products through a Blickman Sales Rep. (please click on “Find a Sales Rep.”) or a Blickman Dealer (please click on “Find a Dealer”). If you cannot locate a Blickman Sales Rep. or a Blickman Dealer in your area, please telephone the Blickman Sales Department, c/o Seth Flexo, Vice President of Sales and Marketing, toll-free at 877-844-2626 P.S.T., or e-mail Mr. Flexo directly at s.flexo@comcast.net. No. You cannot order Blickman products online at this time. Yes, for special circumstances. Blickman welcomes non-healthcare inquiries, such as those with architectural, industrial or retail applications. Please telephone the Blickman Sales Department, c/o Seth Flexo, Vice President of Sales and Marketing, toll-free at 877-844-2626 P.S.T., or e-mail Mr. Flexo directly at s.flexo@comcast.net. Blickman welcomes all serious inquiries on becoming a Blickman dealer. The first step is to contact Blickman Customer Service at 201-909-0807, or e-mail Blickman at info@blickman.com, to receive the appropriate forms for application. You can order Blickman products almost anywhere from coast-to-coast and in many areas throughout the world. You can order Blickman products through a Blickman Sales Rep. (please click on “Find a Sales Rep.”) or a Blickman Dealer (please click on “Find a Dealer”). If you cannot locate a Blickman Sales Rep. or a Blickman Dealer in your area, please telephone the Blickman Sales Department, c/o Seth Flexo, Vice President of Sales and Marketing, toll-free at 877-844-2626 P.S.T. ., or e-mail Mr. Flexo directly at s.flexo@comcast.net. You can view Blickman products online (please click on “Products”), at trade shows attended by Blickman (please click on “Trade Shows”), or by arranging a special tour of the Blickman factory in Lodi, New Jersey, subject to Blickman approval. Please telephone the Blickman Sales Department, c/o Seth Flexo, Vice President of Sales and Marketing, toll-free at 877-844-2626 P.S.T. ., or e-mail Mr. Flexo directly at s.flexo@comcast.net. Moreover, Blickman products are installed within thousands of leading hospitals and healthcare institutions all across the country. Upon qualified request, we will attempt to locate pertinent product installations near you. You can check on the status of your Blickman order first by contacting your Blickman Dealer or Blickman Sales Rep. If your Blickman order is already in process, you may contact Blickman Customer Service at 201-909-0807, or e-mail Blickman at info@blickman.com. Yes. Those Blickman inquirers with custom, extraordinary or large-scale requirements―not typically handled through dealers―are welcome to contact us. Please telephone Blickman, c/o Rob Freedman, President, toll-free at 800-247-5070 E.S.T., or e-mail Mr. Freedman directly at rob@blickman.com. Most Blickman products are guaranteed for the life of the product, subject to the terms set forth in its Lifetime Limited Warranty (please click on “Lifetime Limited Warranty.”) Most Blickman products may be returned, subject to the terms set forth in its Terms & Conditions (please click on “Terms & Conditions / Returns.”) To return Blickman products, you must begin by obtaining authorization from Blickman. For the next steps in returning products to Blickman, please click on “Terms & Conditions / Returns” or telephone Blickman Customer Service at 201-909-0807, or e-mail Blickman at info@blickman.com. Yes, subject to Blickman approval. To get a demo of Blickman products, please contact a Blickman Sales Rep. (please click on “Find a Sales Rep.”) or a Blickman Dealer (please click on “Find a Dealer”). If you cannot locate a Blickman Sales Rep. or a Blickman Dealer in your area, please telephone the Blickman Sales Department, c/o Seth Flexo, Vice President of Sales and Marketing, toll-free at 877-844-2626 P.S.T., or e-mail Mr. Flexo directly at s.flexo@comcast.net. Yes, subject to Blickman approval. To get a trial installation of Blickman products, please contact a Blickman Sales Rep. (please click on “Find a Sales Rep.”) or a Blickman Dealer (please click on “Find a Dealer”). If you cannot locate a Blickman Sales Rep. or a Blickman Dealer in your area, please telephone the Blickman Sales Department, c/o Seth Flexo, Vice President of Sales and Marketing, toll-free at 877-844-2626 P.S.T., or e-mail Mr. Flexo directly at s.flexo@comcast.net. Select Blickman products are being tested currently to achieve weight ratings. Please check back for further updates. Blickman uses grade “304” stainless steel―the standard throughout the healthcare industry. Grade “304” stainless steel is an alloy containing a minimum of 18% chromium and 8% nickel. However, Blickman has also used a higher grade “316” stainless steel for custom fabrications requiring the greater corrosion-resistance this alloy affords. For more information on Blickman's manufacturing materials, please click on “Understanding Blickman Stainless Steel.” Chrome is plating or coating over the base metal, while stainless steel is the base metal itself. Accordingly, chrome can be subject over time and aggressive use to chipping or peeling, while stainless steel will never chip or peel. However, chrome products, when handled and treated properly, will provide years of productive use, and represent an outstanding value alternative to stainless steel products for those facilities with tighter budgets and / or less-aggressive requirements. Typically, chrome products are utilized throughout primary care facilities―physician offices, ambulatory surgery centers and nursing homes―while stainless-steel products are required within most hospital operating rooms. All but the most soiled stainless steel and chrome can be cleaned by (a.) warm water with, or without, a non-abrasive soap or detergent, or (b.) glass cleaner or a mixture of vinegar in water. Whenever possible, please make sure to rinse and dry the cleaned surfaces afterward. Stainless steel actually thrives with frequent cleaning, as an inherent surface film of chromium oxide is created whenever cleaned stainless steel surfaces are exposed to air. This surface film helps maintain the extraordinary corrosion resistance prized in stainless steel products. However, cleaning products containing chlorinated solvents must be avoided! For more information on cleaning Blickman products, please click on “Care & Cleaning of Stainless Steel.” Yes, please click on “Products” and select “Non-Magnetic Equipment” to view Blickman products safe and suitable for M.R.I. suites. No. Although standard grade “304” stainless steel is inherently non-magnetic, other parts used in many Blickman products, such as casters and fasteners, may contain magnetic materials. Therefore, to be assured of fully non-magnetic Blickman products safe and suitable for M.R.I. suites, please click on “Products” and select “Non-Magnetic Equipment.”
a. Is there a color swatch chart for Blickman upholstered products on the website? Yes. To view a color swatch chart for Blickman upholstered products, please click on “Blickman Upholstery Colors.” b. Does Blickman upholstery meet the “Boston fire code” on flammability? Yes. Blickman upholstery meets flammability requirements contained in the following specifications:
Blickman is engaged currently in a program of quality management that is fully expected to culminate in ISO 9001 certification by year-end 2005. Historically, Blickman is proud to have maintained the quality leadership position in its field for over three generations. For periodic updates on Blickman's progress in formalizing its quality processes, please click on “ISO 9001 Certification.” Yes. All Blickman products are latex-free.
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